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Terms of Service

Last updated: September 4, 2026

Using the Service means you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

These Terms are an agreement between you and Kitai Mirai LLC. Our Privacy Policy and Cookie Policy describe how we handle information and form part of these Terms.

1. Definitions

As used in these Terms:

“Company”
— Kitai Mirai LLC, a Delaware limited liability company, operating the Agent Skylight brand (“we,” “us”).
“Service”
— agentskylight.com, its subdomains, Display Sites served by the platform, the installable app shell, and every tool and API they provide.
“Agent”
— a real estate professional (or their team/brokerage) holding an Agent Skylight account.
“Client”
— a person invited into an Agent's portal or otherwise interacting with an Agent's pages on the Service.
“Your Content”
— content you or your Clients put into the Service — contacts, notes, documents, images, sign-ins, and settings.
“MLS”
— a multiple listing service whose data the Service displays under license, such as California Regional MLS (“CRMLS”).
“MLS Content”
— listing information, photographs, and related data delivered to the Service under a license between Company and an MLS or its data platform.
“Display Site”
— a website URL recorded with us and covered by an Agent's MLS authorization — in practice, the Agent's connected custom domain or subdomain.
“Plan”
— a paid subscription level, billed through Stripe, whose features and limits are described at purchase.
“Access Grant”
— promotional or administrative access we extend beyond a Plan — a feature-level override or a time-limited access pass.

2. Acceptance of these Terms

Creating an account, signing into one, or using the Service accepts these Terms. If you use the Service on behalf of a team or brokerage, you confirm you are authorized to bind it, and “you” includes it.

3. Accounts & eligibility

  • Provide accurate information and keep your credentials secure; you are responsible for activity under your account.
  • Agent features are intended for licensed real estate professionals; features that state a licensing or membership requirement (such as the MLS connection) require it.
  • Client accounts exist at the invitation of an Agent, and what a portal shows is that Agent’s responsibility.

4. Permitted uses

Subject to these Terms, you may:

  • use the Service to run your real estate business and serve your Clients;
  • invite Clients, team members, and collaborators the features support;
  • display your branding and Your Content on your pages and Display Site;
  • display MLS Content through the platform’s listing surfaces, within section 8;
  • connect the third-party integrations the Service offers, under section 10.

5. Prohibited uses

You may not:

  • break the law, infringe others’ rights, or misrepresent who you are or who you act for;
  • probe, overload, disrupt, or gain unauthorized access to the Service or other accounts;
  • scrape, harvest, or bulk-extract data from the Service — MLS Content especially (section 8);
  • copy, resell, sublicense, or white-label the Service without a written agreement with us;
  • upload malicious code, or use the Service to send spam or unlawful communications;
  • remove, alter, or obscure attribution, disclaimers, or notices the platform renders;
  • share Passcode-style credentials or use another person’s account without authorization.

6. Plans, fees & access grants

  • Plans bill through Stripe on the schedule shown at purchase and renew until canceled; cancel any time and access continues through the paid period.
  • Features, limits, and quotas vary by Plan and may evolve. The MLS connection is available from the $20 Plan up.
  • An Access Grant may give you a higher feature level than your billed Plan, or free access for a period. When an Access Grant ends, standard Plan gating resumes automatically — continuing past it requires the corresponding paid Plan.
  • Fees are non-refundable except where the law requires otherwise.

7. Your Content & Client Data

  • You own Your Content. You grant Company the license needed to host, process, and display it to operate the Service.
  • You are responsible for having the right to use what you upload — client contact information included — and for your own legal obligations: licensing rules, fair housing, telemarketing and email law, and your MLS and brokerage policies.
  • Open-house sign-in data belongs to the collecting Agent; use it lawfully.
  • We may remove content that violates these Terms or the law.

8. MLS Content (IDX)

MLS Content is licensed, not ours and not yours. Using the MLS connection means all of the following, each a condition of the license and of your use:

  • 8.1 Eligibility. You must be a participant or subscriber of the MLS in good standing, complete the MLS’s IDX request form naming Agent Skylight as your vendor, and have it signed by you and your broker of record. Activation happens only after we review the signed form; the MLS may also need to approve.
  • 8.2 Display Sites only. MLS Content may be displayed only on your Display Site(s) (section 9). Displaying the feed anywhere else is not permitted.
  • 8.3 Display rules. The platform renders listings with the attribution, disclaimers, status handling, and seller opt-outs the MLS requires. Do not attempt to alter, obscure, or remove them.
  • 8.4 No extraction. MLS Content is licensed for display. Do not copy it in bulk, feed it to other systems, build datasets from it, or make it available outside the permitted display.
  • 8.5 Ownership & accuracy. MLS Content remains the property of the MLS and the listing brokers. It is deemed reliable but not guaranteed and should be independently verified.
  • 8.6 Reporting. We report vendor participation information to the MLS as its rules require — including after a termination, which the MLS requires to appear in the following report.
  • 8.7 Suspension. If your MLS membership lapses, your broker withdraws authorization, or the MLS directs us to, we will suspend your listing displays immediately. We may also suspend a display that violates these Terms while we resolve it with you.

9. Display Sites & custom domains

  • You may connect a domain or subdomain you control to serve your pages. You must actually control it and keep its registration in good standing.
  • The MLS connection requires one. Because MLS licensing is tied to specific approved URLs, IDX displays are served on your connected custom domain, and that URL is recorded with us and used in MLS paperwork and reporting. The in-app wizard walks you through creating a subdomain on a domain you own, or registering a new one.
  • Changing or disconnecting the domain behind an active MLS display requires updating your record with us first, so the display stays inside your authorization.

10. Third-party services & data providers

The Service is built on and connects to third-party services — hosting, payments, email, push notifications, maps, MLS data platforms, AI providers — and lets you connect your own (a CRM, automation webhooks, scoped API keys for the Transaction Coordinator). Third-party services have their own terms; we are not responsible for them, and connecting one authorizes the data flow the connection describes. Data from third-party providers is provided “as is.”

11. AI features

AI-assisted features produce output that may be inaccurate or incomplete. Output is a starting point, not professional advice — review everything before using it in your business. You, not the tool, are responsible for what you send to clients and regulators.

12. Ownership

The Service — its software, design, and branding — belongs to Company and its licensors. We grant you a limited, non-exclusive, non-transferable right to use it under these Terms. Feedback you send us may be used without obligation.

13. Term, suspension & termination

  • These Terms apply while you use the Service. You can stop and delete your account at any time from Settings.
  • We may suspend or terminate accounts that violate these Terms, create risk for others, or as required by an MLS or by law; where practical we will notify you.
  • On termination of MLS access, listing displays go dark immediately, and reporting obligations survive per section 8.6.
  • Sections 7, 8, 12, and 14–19 survive termination.

14. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT THE LAW ALLOWS, COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. LISTING AND PROPERTY INFORMATION IS DEEMED RELIABLE BUT NOT GUARANTEED.

15. Limitation on liability

TO THE FULLEST EXTENT THE LAW ALLOWS, COMPANY WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS OR DATA; AND COMPANY’S TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM.

16. Indemnification

You agree to indemnify and hold Company harmless from claims arising out of Your Content, your use of MLS Content outside these Terms, or your violation of law or of your Clients’ rights.

17. Governing law

These Terms are governed by the laws of the State of Delaware, without regard to conflicts rules, and disputes belong to the state or federal courts located in Delaware, which both parties consent to.

18. Changes to these Terms

When we make material changes we will update the date above and give notice in the app; continued use after that is acceptance. The current version always lives at agentskylight.com/terms.

19. Miscellaneous

If a provision is unenforceable, the rest stand. Our not enforcing a provision is not a waiver. You may not assign these Terms without our consent; we may assign them as part of a business transfer. These Terms plus the policies they reference are the entire agreement about the Service. Contact: support@agentskylight.com · Kitai Mirai LLC, Dover, Delaware.