Agent Skylight is a client-concierge platform for real estate professionals, operated by Kitai Mirai LLC (“we,” “us”). This policy covers agentskylight.com, its subdomains, agent-connected custom domains served by the platform, and the installable app shell (together, the “Service”) — whether you are an agent running your business here or a client invited into an agent’s portal. Our Cookie Policy is part of this policy.
Contents
- 1.Who we are
- 2.Personal information we collect and why
- 3.How we collect it
- 4.How we use it
- 5.How we disclose it
- 6.Property & listing data (MLS/IDX)
- 7.If you are a client of an agent
- 8.How we secure it — sign-in & passkeys
- 9.How long we keep it
- 10.Your choices and rights
- 11.AI features
- 12.Children, changes & contact
The short version
- We collect what it takes to run your account, your portals, and — if you use it — your MLS connection. Nothing more exotic than that.
- We don't sell personal information, and there is no third-party advertising on the platform.
- Payments run through Stripe; we never see card numbers.
- Face ID and fingerprints stay on your device — passkeys send us only a cryptographic key.
- Clients: your agent controls what's in your portal; we process it on their behalf and will help with any request.
- You can delete your account from Settings, and ask us about your data anytime at support@agentskylight.com.
This summary is for orientation — the numbered sections below are the actual policy.
1. Who we are
The Service is operated by Kitai Mirai LLC, a Delaware company. For anything in this policy, reach us at support@agentskylight.com or info@kitaimirai.com. For an agent’s clients, the agent decides what client information goes into their portal — we process it on the agent’s behalf (section 7).
2. Personal information we collect and why
| Category | Examples | Why we collect it |
|---|---|---|
| Account & profile | Name, email, phone, brokerage, real estate license number, photos, branding, public link-page content | Run your account and present you to your clients |
| MLS identity (optional) | MLS/CRMLS agent ID, office ID, office license number, broker of record, display website URLs, the signed IDX request form | Qualify and operate your licensed MLS connection and required MLS paperwork |
| Client & transaction data | Contacts, household members, notes, checklists, documents, showings, offer terms, homes of interest | Power the portals and tools agents run for their clients |
| Open-house sign-ins | Visitor name and contact details submitted on an agent's sign-in form | Deliver the sign-in to that agent and send their follow-ups |
| Uploads | Images, PDFs, signed forms, support screenshots | Store and display the files you add |
| Billing status | Subscription tier and status from Stripe (never card numbers) | Operate your plan and its limits |
| Usage, device & log data | Sign-ins, actions, timestamps, IP address, browser/OS | Security, abuse prevention, troubleshooting |
| Support requests | Tickets, messages, screenshots | Answer you and fix things |
3. How we collect it
- Directly from you — signup, settings, onboarding, uploads, support requests.
- From agents — when an agent adds a client, household member, or open-house visitor.
- Automatically — log and device data, and the cookies described in our Cookie Policy.
- From service providers — billing status from Stripe; listing data from licensed MLS feeds; publicly available property details for convenience features.
4. How we use it
- Provide and operate the Service — portals, tools, listing pages, notifications.
- Enable collaboration between agents, their teams, and their clients.
- Process subscriptions and billing through Stripe.
- Verify MLS eligibility, operate licensed feeds, and file required MLS reporting.
- Send service communications — invites, alerts, follow-ups, account notices.
- Secure the Service, prevent abuse, and debug problems.
- Improve features, including with AI assistance (section 11).
We do not sell personal information, and we do not run third-party advertising on the Service.
5. How we disclose it
We disclose information to the providers that make the Service run, for that purpose only:
| Provider | What they do for the Service |
|---|---|
| Supabase | Database, authentication, and file storage |
| Vercel | Application hosting and custom-domain serving |
| Stripe | Subscription billing |
| Resend / email providers | Transactional email, including email an agent configures to send from their own domain |
| Firebase | Push notifications, when you enable them |
| Anthropic / OpenAI | AI processing for specific features (section 11) |
| Cotality (Trestle) & the applicable MLS | Listing data delivery and required vendor reporting |
| Google Maps | Address lookup and maps |
| Property data providers | Publicly available property details |
Beyond that: integrations you connect (a CRM, an automation webhook, a scoped API key for the Transaction Coordinator) receive the data those integrations are scoped to; and we may disclose information when the law requires it or as part of a business transfer.
6. Property & listing data (MLS/IDX)
Where an agent has an approved MLS connection, listing data is delivered under license from the applicable multiple listing service (for California, typically California Regional MLS through the Cotality Trestle platform). That data belongs to the MLS and the listing brokers; the platform renders it with the attribution, disclaimers, and seller opt-outs the MLS requires. We also report the participation information the MLS requires of its vendors — such as which agents display its data and on which approved websites.
The Service may additionally assemble property details from publicly available sources for convenience. That information is not guaranteed and is not a substitute for MLS data or professional verification.
7. If you are a client of an agent
Your portal belongs to your agent’s account: the agent controls what appears there and who is invited, and we process your information on their behalf. Requests to correct or remove information in a portal are best sent to your agent first — we will help them honor those requests — and you can always contact us directly at support@agentskylight.com.
8. How we secure it — sign-in & passkeys
- Sessions are cookie-based; passwords are stored only as salted hashes.
- Passkeys (Face ID / fingerprint): where offered, biometric checks happen entirely on your device. We receive and store only a cryptographic public key — never your face, fingerprint, or any biometric data.
- Data is encrypted in transit; production access is limited to what operating the Service requires.
- No internet service can promise perfect security — use a strong, unique password and keep your devices protected.
9. How long we keep it
We keep data while your account is active. Deleting your account (Settings → Danger zone) removes the account and its content within a reasonable period, subject to backups and records the law or an MLS requires us to retain — MLS rules require vendors to keep and report participation records even after a connection ends.
10. Your choices and rights
- Review and update your profile and settings at any time; export or delete via Settings or by emailing us.
- Notification choices live in Settings; transactional email includes the sender’s reply address.
- Depending on where you live (including California), you may have rights to access, correct, delete, or receive a copy of your personal information, and to not be discriminated against for exercising them. Email support@agentskylight.com and we will respond as the law requires.
- We do not sell or share personal information for cross-context behavioral advertising.
11. AI features
Some features use AI models to read documents you upload (for example a signed form), summarize information, or draft content. Content is sent to the AI provider only when you use such a feature, is used to produce the result you asked for, and is not used by us to train models. AI output can be wrong — review it before relying on it.
12. Children, changes & contact
The Service is for real estate professionals and their adult clients; it is not directed to children under 13 and we do not knowingly collect their information. When this policy changes we update the date above, and for meaningful changes we give notice in the app.
| Purpose | Contact |
|---|---|
| Privacy questions & requests | support@agentskylight.com |
| Company | Kitai Mirai LLC, Dover, Delaware — info@kitaimirai.com |
| Everything legal | agentskylight.com/policies |