Common questions
How do I open my portal?
Use the link your agent texted or emailed you, then enter the portal code they shared. No password to remember — the link and code are your key.
My link says it expired. What now?
Shared links expire for your security. Ask your agent to resend it, or use the "request access" option on the expired page to reach them directly.
How do I upload a document or screenshot?
In the ticket form below, tap "Add screenshot" to attach images from your phone. Inside the portal, document requests have their own upload button.
Who can see my information?
Only you and your agent. Your details are never shared with other clients. See Privacy & terms below for the full policy.
Contact
Still stuck?
Tell us what happened and we'll follow up by email. Screenshots help a lot.
Submit a ticket
Send a bug report, feature request, or support question. Include your account email and where you were in the app.
Your data
Reviewer notes
Test account email: reviewer@gmail.com
Name: App Review
Phone: 909-555-5555
Password: review123
No 2FA required.
Review steps
- Login and open the Client Portal.
- Open “Resources” to view Buying/Selling Process steps.
- Open “Offers” and tap “Compare” to see the comparison table.
- Open “Homes” and view list/grid modes.
- Open “Your details” to see contact details and delete-account link.